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Sharepoint Online Rest connector - "selected file may no longer exist"
I notice I get the subject line error message for Sharepoint Online Rest Connector when someone updates the sharepoint file for a couple of datasets, even though it has the exact same path, name, sheetname, etc. And then I have to go into the Domo dataset settings and re-select the file. Could this have anything to do with…
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sharepoint connector - server relative url
We have a new sharepoint site and have transferred our files there, so I'm needing to update the server relative urls in the sharepoint connector settings for datasets. Is there an easy way to determine the server relative url? We ran this and got the info highlighted in yellow: I've tried…
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scheduled report - email header issue
I have a feeling this is not a Domo issue and maybe more an Outlook issue, but one of our users sees the below <data;image/png strings instead of the name of the scheduled report in her emails. However, A) she is the only one experiencing this and if she checks Outlook on her phone rather than computer, it displays…
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Dataset Views - Can not longer add new columns to existing views
Hello. When modifying an existing View, I used to be able to add additional columns to the "group by" selection. Now, I cannot. For example, the dataset feeding this view has 100's of columns, but there is only two options (the two I originally saved the view with). I used to be able to go into modify and would have all of…
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Domo Everywhere .env file
Hello. I was following along with the "Getting Started with Domo Everywhere" instructional video and got to a point where what I am seeing on my end is not aligning with the video. In the video, the instructor opens the .env file that has client_id, client_secret, embed_id, and embed_type. When I open mine, the…
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Logic - link original submit date to all subsequent back orders
Hello. I'm wondering if anyone has ever had a similar scenario/concept and have come up with good ways to achieve the desired outcome. I've attached a screen shot of real data. The goal is to get the submitted date of 7/5/2024 (A6) linked to orders in rows 7 and 8. The story of this data is that order id 16403748 was…
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Workflow Configuration
We just got workflows enabled in our instance and I'm trying to test it out. I've found a lot of videos about workflows and what they are, but not much on how to configure them. What I was going to test out was a use case example I heard in one of the videos: look for users who haven't logged into Domo in X amount of days…
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Governance Toolkit
Hi, I am new to the tools within the governance toolkit. I have been doing some research but wondering if anyone has any use cases for, or explanations of the following tools: Dataset Backup: Is this just a safety measure to take before you modify an existing dataset? If so, what would be the difference between this and…
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Domo PowerPoint - "Could not render the following cards"
I have a user who keeps getting the error message in the attached image when she tries to refresh a dashboard in her PowerPoint. She has access to all the cards and all of the cards still exist. I tried it and had her co worker try it and did not get that message and it refreshed successfully. I've asked her to open a…
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Can't delete groups
Been having a few weird things in our Domo instance so kind of thinking we have a bug, but maybe this one is my own user error? I would assume that when I click the check box next to groups in Admin that a trash icon or delete option would appear, and articles I've read support this, but this is not the case for me.…
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Magic ETL - tile now beyond scroll ability
I'm not sure if something changed with Domo recently (upgrades or modifications), but I have a magic ETL and all of a sudden one of my tiles is hidden beyond the range I'm able to scroll to on the right side. So I cannot open this tile or grab it to move it. Very weird. Our ETLs get massive and often end up filling the…
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bar value display issue
I'm thinking this might be a support ticket but thought I'd try here first. I've attached two images of a card that a user shared with me. The first image is what the card looks like before any recruiters are selected within the quick filter. The second image is what happens after any recruiter is selected. In the second…
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Sharepoint Connector - Error rectifying Excel File
Hi. We have a sharepoint Excel file that we bring into Domo via the sharepoint connector. Today I got an error I've never seen before and couldn't find anything on Google about. "Error rectifying Excel file. Please try again later." I double checked that the file has not moved or changed names or tab names and that the…
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API string question
I am trying to import data with the Weather Source Connector. I have created an account with the Weather Source company and they have provided me a free trial API. In the highlighted portion of my screen shot, I am simply just copying and pasting the string of characters that is my API key, but it is failing. On their…
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Domo workbench - "attempting to open data source"
When a workbench job is executing, does anyone know what is happening when the preview window execution step says "attempting to open data source"? We will have a job that gets stuck on this step for several hours and it is unable to get past this step, then the query times out. The workbench job is executing a stored…
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workbench job - syntax auto fill
Hello In our workbench jobs, we often alias columns and tables with A., B., C., etc. When I type "A." and it autofills to the ADD function, and C. to CASCADE, etc. Does anyone know how to/if you can turn this off?
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Cards displaying today when set to yesterday - possible time zone setting issue
Our local time here is 6 hours behind UTC. We have a card that is set to display "yesterday" and it is a datetime column. I checked the card at 5:55 PM and it was displaying [yesterday's] data, then I checked it again at 6:01 PM and it was displaying [today's] data. So it seems like the "yesterday" in the card calendar…
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Data label %'s and quick filters
We have a bar card set up with the Y axis as donation id distinct count and the series as deferral code of the donation id. For the sake of example, lets say there are 3 deferral code options: 'ABC',' DEF' and 'No Deferral' Then, our data label setting is % of category. So if there are 1 ABC, 3 DEF, and 6 No Deferral, that…
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Distinct Count of Donations and Distinct Count of Donors with those Distinct Count of Donations
Essentially we would want the distinct count of donations to by the buckets and the distinct count of donors to by the Y axis. But we want to be able to do it dynamically so that we can adjust date ranges on the card level to whatever we want. So I don't know that I could do this in ETL without pushing it through each…
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Google Analytics 4 Connector
There is a report in the GA4 connector that provides us with URLs that allow us to join to one of our other application's database and this allows us to identify who the people are who clicked the links and it works great. The problem is that the full page url dimension doesn't tell me what the name of the google campaign…
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MS Powerpoint Plug In
On my Powerpoint, I have two Domo options on the top ribbon. I am unsure which is the new version and which is the old version. One of them looks like picture 1 attached and the other looks like picture 2 attached. For picture 1, when I select "choose page", it just spins and spins. For picture 2, it pulls up cards and…
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FIXED BY Beastmode trouble shooting
Something is not working quite right and I am having a hard time figuring out what is going wrong. We're trying to see the % of registrations by year, by day of week (sun, mon, tue, …), by hour of day, and then to be able to filter by locations. So in ETL, for the numerator, I am grouping by Year, DayOfWeek, Hour of day,…
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Averaging time/returning only whole numbers of a fraction number
Is there a way in a beastmode to make the following example numbers on the left below remove the numbers after the decimal? 14.1925 — 14 15.999 —- 15 0.98 — 0 I am trying to get the average time of day that donors answer their phone when we call. So here below this donor answered his phone at these 3 times (hh:mm:ss):…
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Using partitioning in ETL or Workbench
Good afternoon. Typically, to not do full replaces of data pulls into Domo from our databases, we have used recursive dataflows with ETL. I am trying to think of a way of accomplishing this using the partitioning features in ETL and/or workbench to avoid the ETL still having to process the whole set of updated+historical.…
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card design troubleshoot
I'm trying to recreate an excel graph in Domo. I have attached a screenshot of the excel graph I am trying to recreate. They are needing the week number on the x axis, and the distinction between the vertical bars represented with the blue and orange colors. The vertical bars represent net shipment (shipment less returns).…
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Transaction Deadlock workbench error
Good morning. I am curious if anyone has had this error before. One of our workbench jobs has been getting it more and more. I don't know if it is a domo workbench issue, or if it is an issue on the database side where we query the workbench job from Error 40001 Microsoft ODBC SQL Server Driver SQL Server Transaction was…
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updated workbench version, now workbench service keeps stopping/failing
Hi, We updated to workbench 5.2. I just clicked download and install. Now our workbench service continuously stops. Has anyone ever had this problem?
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ETL formula vs Beastmode - result discrepancy
Good afternoon, I've come across a headscratcher where a formula created within ETL is giving a different result when that exact same formula is created as a beastmode. In the attached image, the columns "island break" and "test1" are the exact same formula, with the former being created in ETL and the latter as a…
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removing/modifying columns in charts has become difficult
Good afternoon, Recently, when columns are in charts, instead of the "x" icon appearing over the column name, when hovering over it, to remove the column from the chart, we now have to click an arrow and then click "remove". Since this change, myself and others in my organization have been having a very hard time removing…
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Dayforce Connector
Hello Has anyone used this connector and did you have any problems with the credentials? We had someone with Admin role try to use her credentials to connect but it says invalid. We are trying to work with Dayforce to figure out the issue, but thought I'd ask Thanks
