MS Powerpoint Plug In

Jbrorby

On my Powerpoint, I have two Domo options on the top ribbon. I am unsure which is the new version and which is the old version. One of them looks like picture 1 attached and the other looks like picture 2 attached. For picture 1, when I select "choose page", it just spins and spins. For picture 2, it pulls up cards and pages for me right away, but there doesn't seem to be refresh options

Powerpoint MS plug in 1.PNG

powerpoint ms plug in 2.PNG

GrantSmith

I'd verify you're connected to the correct instance and have been authenticated properly. If that still doesn't work I'd recommend reinstalling the plug in and restarting Powerpoint.

DashboardDude

Hi @Jbrorby ,

For picture 1, it could also be that the page just has so many cards on it, it's stalling out. I'd do what @GrantSmith suggested and just get rid of the plug in and reinstall.

Jbrorby

Also, after it spins, I get this message

"Object reference not set to an instance of an object"

Jbrorby

Maybe I need to uninstall and reinstall?

GrantSmith

I'd verify you're connected to the correct instance and have been authenticated properly. If that still doesn't work I'd recommend reinstalling the plug in and restarting Powerpoint.

DashboardDude

Hi @Jbrorby ,

For picture 1, it could also be that the page just has so many cards on it, it's stalling out. I'd do what @GrantSmith suggested and just get rid of the plug in and reinstall.