Email

How do I restart automated report emails after an unsubscribe?
I was sending a report to a company Google group until someone in the group unsubscribed from the report. Apparently, that individual action unsubscribed the entire group from the report. Now, I am no longer able to send the report to the group. After I reset the report for sending, nothing happens. I now have to manually…
Alert or Periodic Email to Customers on Obsolete/ Corrupted/ Harmonization of Domo Apps/ Connectors
Is it possible if Domo can email/ alert clients that are using certain connectors or apps that would get out-dated/ corrupted etc with recommendation from Domo on next steps? Regardless, if the client is on standard, gold or platinum support, these would be helpful for everyone. What we need is proactive communication from…
Separate "from" email addresses for Alerts/Scheduled Reports and User Management
I've recently had multiple users in our instance claim not to have received a password recovery email after clicking the "Forgot Password" button from the login screen. We eventually found that the email had been moved to a different folder because they had an inbox rule for scheduled reports and both emails were being…
Campaign App email concatenation in distribution list
Campaign App distribution list only allows us to send one email individually to each person we want to send it to, with all other addresses in CC. As a result, each email address on the CC receives as many emails as it is referenced in the CC field. As is possible to see in the image below, for example, email xx@domo.com…
Email Connector: Way to ignore #N/A fields in xls files ?
I am using the email connector to send .xls files to DOMO. There were some fields in the excel file that contained "#N/A" and they were automatically converted to "ERROR 42" in the dataset that was created and caused my downstream dataflow to fail. Is there a way to have the connector somehow ignore #N/A fields or convert…
Customer's Company email is changing what needs to be checked to ensure no issues after the change?
I have the steps to make the change using Bulk Import. But I want to see if there are other areas of Domo that will be affected that I need to check in association with this change to ensure no issues with the transition. Will SSO be affected?
Allowing Auto-Forwarding of Emails to Email Connector
At the moment a user needs to manually forward emails into domo using the email connector. We would love to be able to turn on auto-forwarding so that reports that drop into our inbox can be automatically send into Domo without having to touch them.
Option to delay sending new user invitation email to allow admin to finish user setup
When we set up a new Domo user, it immediately sends them an email invite to set their password and login. At the same time, after creating the user we have to add them to the appropriate group(s) for page access, and configure their PDP rules and run the custom script to apply PDP to their account. This process takes 5-10…
Add Card Description in scheduled dashboard email
Currently the card description is missing in the scheduled dashboard view in the email. Would you be able to add that so our audience can see the details I listed out for them?
Increasing spreadsheet attachment size on scheduled deliveries of cards
I have a client who is requesting a scheduled daily email of one of their cards with a csv spreadsheet attached. Sadly the limit for the attached spreadsheet is 5mb, and the reports are usually 10-15mb depending on the day. Increasing the size limit would be a big help in our efficiency of supplying them with the…
Email Connector - csv headers import, but not data
I am emailing a csv to an email connector that worked in the past. I changed update to Replace so that I could amend the data structure before I set it back to Append. The replace with the new CSV is not working - it pulls in the headers but no rows of data. HELP! Thanks. My settings are basic:
Email connector importing CSV file but keep having the error 'specified file type'
Hi all I have setup an email connector, its suite a simple one that my stocking system emails domo a csv file of all our stock in csv format. I can see the email landing in my outlook and can see there is a file attached and too is a CSV file. But when it lands in the DOMO email connector i get the following email message:…
scheduled Reports - Update email addresses from Dataset?
Is there a way to Programmatically update the scheduled reports list from a Dataset that has the Email addresses using python scripting or any other method? We have a Dataset with Supplier Contacts which we keep up to date for about 400 suppliers. we want to send each of these contacts a filtered report that shows their…
Trouble connecting TikTok through email connector (Download directly from link in email)
Hi, there are a few TikTok metrics that are not available via the API connector, so I am attempting to use an email connector. The emailed report contains a download report button that triggers a link to open that automatically starts the download of an xlsx file. (I also tried with a csv) I set the connector to use the…
Email connector for Google Ads Report
Hi All! I tried to make Email connector for Google Ads Youtube report. The problem is that email that is coming from Google Ads doesn't have a straight link to report. It has button 'View Report' and when you click on it, it goes to google ads report and starts downloading report. So, I guess Email connector can't…
Dataset upload by sending email attached excel file
Hello, I heard that it is possible to set that if I send email attached the excel data and it can be uploaded the Dataset in Domo instance owned by the dataset owner. It seems that the Dataset is automatically uploaded by only sending excel file by email. Could you let me know how to do it? Do I need apps etc? Thank you.
Row Numbers from original data
Hi there! Huge fan of the forums and hoping you can help me with something that previous posts and many late night Google searches have eluded me on... We have an email connector pulling in many CSV files from attachments and appending them one after the other in the order received. The order of the data within each CSV is…
Email Connector unable to find link in automated email, but can find link in forwarded email
Hi Guys, I recently encountered an issue with DOMO email connector. I scheduled a report sent to DOMO email connector and myself with link in the email body that leads to a file download. When the automated email was sent the DOMO would show error: "Domo is ready, but was unable to find any links in the email." However, if…
Email connector not finding link
Hi there! According to the KB article for the Email Connector this should be working correctly, but here I am :) I receive a nightly scheduled XLSX report from a third party reporting tool. They recently stopped attaching the report to the email and instead put it a link to a page which then downloads the file from AWS.…
Scheduled Reports Question
Hello. Can I setup two scheduled reports, on the same dashboard? I don't see this option... It looks like Domo only allows me to setup one scheduled report...per dashboard... Jarrell
Scheduled report with a repeated card
Hi I want to create a scheduled report to be sent by mail. However, I have a special requirement: I want one of the cards of the source dashboard to appear "duplicated" several times on the email report, each time with a different filter. For example, if the original dashboard has a "sales per day of the week" card, I…
Scheduled report not being received in email inbox
I recently started using Domo and scheduled a report. The history states success, but was never sent to my email inbox. Any thoughts?

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