Unable to save a WoW card in new Analyzer

amycaroline
amycaroline Member
edited March 2023 in Scheduled Reports

I'm super excited about the new release!   thank you!

 

Am i supposed to be able to save a card with a variance bar line graph?

I'm using chrome and every time i hit save, the chart reverts back to just the previous week without the 2nd bar and the var line.

i've looked thru the documentation and think i'm doing it right!

 

see attached screen shots  

(unless you are from Domo and can see it here

https://bluemoondigital-co.domo.com/page/1778422843/analyzer?cardid=945618345)

 

 

thanks for the help!

Best Answer

  • amycaroline
    amycaroline Member
    Answer ✓

    A fix has been pushed out for this issue.

    My experience thus far has been that the fix works if you start a new card and utilize the period over period functionality, but not if you are editing and existing card.

     

     

Answers

  • amycaroline
    amycaroline Member

    doesn't appear to be a browser thing - have tried in firefox.

  • [Deleted User]
    [Deleted User] Member

    @amycaroline

     

    Can you attach a screen shot as most folks will not be able to access your Domo instance with the link you provided?

     

    Thanks!

  • AS
    AS Coach

    Hi @amycaroline

     

    Some questions -  what level of access rights do you have, have you tried the other save options (save as, save and close), and after you've saved and closed, does the card still show the reverted version?

    Aaron
    MajorDomo @ Merit Medical

    **Say "Thanks" by clicking the heart in the post that helped you.
    **Please mark the post that solves your problem by clicking on "Accept as Solution"
  • amycaroline
    amycaroline Member

    Thanks aaron @AS - 

     

     

    i'm an Admin - so hopefully perms aren't the prob.
    i've tried all the Save options to no avail.

    when i save the graph reverts to what it is without the previous period (see screenshot)

    also, the help icon/question mark doesn't work.

     

     

     

  • AS
    AS Coach

    That sounds fishy, especially the part about the help link not working.  I can't say what the problem is, but it certainly sounds like a bug.

     

    Aaron
    MajorDomo @ Merit Medical

    **Say "Thanks" by clicking the heart in the post that helped you.
    **Please mark the post that solves your problem by clicking on "Accept as Solution"
  • amycaroline
    amycaroline Member

    thanks for 'confirming' the fishiness i was smelling, aaron - i'm going to submit a ticket.

     

  • [Deleted User]
    [Deleted User] Member

    Good call, I was about to suggest reaching out to support, keep us posted!

     

    Thanks @amycaroline and @AS!

     

    Regards,

  • amycaroline
    amycaroline Member

    here's the ticket number - 04447268

    stay tuned!

     

  • amycaroline
    amycaroline Member
    Answer ✓

    A fix has been pushed out for this issue.

    My experience thus far has been that the fix works if you start a new card and utilize the period over period functionality, but not if you are editing and existing card.

     

     

This discussion has been closed.

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