403 Forbidden Access Error

vnk0929
vnk0929 Member
in Workbench

I have privlege access to my company's domo account but not able to create any jobs in workbench 4 to upload the data. I am getting 403 forbidden access error. Please help to resolve this issue.

 

Error2.jpg

Best Answer

  • [Deleted User]
    [Deleted User] Member
    Answer ✓

    This issue was resolved by working with Domo Support:

     

    • Domo Support - Create a new API Token in customer's instance. Send API Token to the user needing workbench access.
    • Customer - Replace existing API Key in Workbench and save new account setting.

    I work for Domo.

    **Say "Thanks" by clicking the thumbs up in the post that helped you.

    **Please mark the post that solves your problem as "Accepted Solution"

     

Answers

  • kshah008
    kshah008 Contributor

    Hi all,

     

    Can anybody help @vnk0929 with the error they are receiving? 

  • andrewnemrow
    andrewnemrow Domo Employee

    There are a number of reasons this could be happening, and we need more information about what exactly you are trying to do in Workbench. Please send an email to Support@domo.com containing a larger screenshot of the error as well as details about the steps taken to reproduce it.

    Thank you,
    Andrew N.
    Domo Support

  • kshah008
    kshah008 Contributor

    @vnk0929, tagging you in case you haven't seen andrewnemrow's reply.

  • [Deleted User]
    [Deleted User] Member
    Answer ✓

    This issue was resolved by working with Domo Support:

     

    • Domo Support - Create a new API Token in customer's instance. Send API Token to the user needing workbench access.
    • Customer - Replace existing API Key in Workbench and save new account setting.

    I work for Domo.

    **Say "Thanks" by clicking the thumbs up in the post that helped you.

    **Please mark the post that solves your problem as "Accepted Solution"

     

This discussion has been closed.

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