Filters not displaying all data present in the dataset used.

Arthi Annadi · October 21

I have a dataset which is used for cards, when filtered by dropdown cards, even though the value exists in the dataset under same column, the filter is not working on all rows, even though the data seem to be existing in the dataset and working for other columns in the same row.

What could be wrong here?

The below have been checked.
—>the dropdown cards are interactive to all the cards in the dashboards (as other col values are displayed other cards)
—>column names are same for all rows however one row is displayed and the other didn't
—>no filters are applied within the card

ColemenWilson · October 21

The only time a filter wouldn't apply to specific rows would be if PDP has been applied. Also check that the values are matching for row excluded and filter value applied. Ensure that no filter exceptions exist for that card on the dashboard and that the filter field matches exactly the field on the card.

ColemenWilson · October 21

The only time a filter wouldn't apply to specific rows would be if PDP has been applied. Also check that the values are matching for row excluded and filter value applied. Ensure that no filter exceptions exist for that card on the dashboard and that the filter field matches exactly the field on the card.

Arthi Annadi · October 21

@ColemenWilson Thank you for your response. The problem is not with PDP here.

The value matches exactly with the value in the dataset. The filter displays values from other columns in the same row, but not for this column. It does, however, display values for this column in other rows.

ColemenWilson · October 21

Could you provide a screen recording or screenshot of what is happening? I am having trouble understanding the issue you are having.

Arthi Annadi · October 21

@ColemenWilson Can we have a quick call so that I can screenshare and tell?

ColemenWilson · October 22

Sure thing. I am available today 11-12 MT or tomorrow 1-3:30 MT. Would either of those work for you?

Arthi Annadi · October 22

Yes I am available. See you soon at 11 MT.

Arthi Annadi · October 22

@ColemenWilson Please find the zoom link below
Join Zoom Meeting

Meeting ID: 824 6181 8385

Passcode: 955014

https://kappadelta-org.zoom.us/j/82461818385?pwd=QYBVhoRyfUoRooI5D6zwTXNuJHzky7.1

Arthi Annadi · October 22

@ColemenWilson Kindly let me know if this time does not work. I can schedule the meeting at your convenience and am available today and tomorrow.

Arthi Annadi · October 22

@ColemenWilson I rejoined the meeting

ColemenWilson · October 22

Must be playing Zoom tag. I just rejoined again and I don't think you are still in the meeting.

Arthi Annadi · October 22

@ColemenWilson Thank you for joining the call and resolving it!!

Filters not displaying all data present in the dataset used.

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