UKG Connector Report Path

Josh_Evans20 · 2024-07-15T17:59:32+00:00

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I'm having issues with the UKG connector report path, the error I'm getting is "TypeError: Cannot read property 'ReportStream' of undefined"

I don't know if the report path needs to be in some kind of format, the format from UKG is as following

xxxx > xxxx > xx xxx

I don't know if there needs to be underscores where there are spaces or other formatting needed.

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ArborRose

It sound like an issue in the way the settings are configured. Someone writing A > B > C often means subordinates or page flows. In this case, A > B > C probably refers to parent and child folders where '>' denotes the levels of folders.

C: > A\B\C

Check permissions to make sure the Domo user or service account has access. Check for spaces and special characters in the report path.

Josh_Evans20

The file path is shown with in the UKG interface with the arrows but I get the error when I paste it like how it is.

ArborRose

Your post assumes the problem is in the path.

https://developer.ukg.com/hcm/docs/soap-services

That type of error sounds like a Javascript error. But it does not point at being a path issue. It could be due to mismatch in configuration params or some field information not properly set.

Check for any API changes in version. Domo's connector may rely on specific versions of the UKG API. You might also check permissions and network connectivity issues.