Hi everyone,
Our team is facing a weird issue and we do not know why.
We have three members in the team and one of us has the issue.
Most of the times, when our member with the issue refreshes all cards in the PowerPoint, the size of the PowerPoint increases from 11 MB to 23 MB. Due to this, the exported PDF is 23 MB big.
This is too large to send as an attachment.
Sometimes the size decreased when the cards are refreshed again. The third or fourth refresh usually fixes the issue and the PowerPoint is at 11 MB / the exported PDF at 7,1 MB.
Other times multiple refreshed do not fix the issue.
However, when the other two members refresh all cards, the PowerPoint size never increases. When they refresh the 23 MB PowerPoint the size is reduced to 11 MB again.
The PowerPoint is located on a SharePoint and we all have the same version of PowerPoint. Furthermore, we all have the same OS.
Did anyone experience a similar issue?
What causes the issue and how can we solve this?