MS Powerpoint Plug In

Jbrorby
Jbrorby Contributor
in Cards, Dashboards, Stories

On my Powerpoint, I have two Domo options on the top ribbon. I am unsure which is the new version and which is the old version. One of them looks like picture 1 attached and the other looks like picture 2 attached. For picture 1, when I select "choose page", it just spins and spins. For picture 2, it pulls up cards and pages for me right away, but there doesn't seem to be refresh options

Powerpoint MS plug in 1.PNG
powerpoint ms plug in 2.PNG

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Best Answers

  • GrantSmith
    GrantSmith Coach
    Answer ✓

    I'd verify you're connected to the correct instance and have been authenticated properly. If that still doesn't work I'd recommend reinstalling the plug in and restarting Powerpoint.

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  • DashboardDude
    DashboardDude Coach
    Answer ✓

    Hi @Jbrorby ,

    For picture 1, it could also be that the page just has so many cards on it, it's stalling out. I'd do what @GrantSmith suggested and just get rid of the plug in and reinstall.

    Circle.png

    John Le

    Let me make you the me of your organization for Domo

    Click here for more video solutions: https://www.dashboarddudes.com/pantry

Answers

  • Jbrorby
    Jbrorby Contributor

    Also, after it spins, I get this message

    "Object reference not set to an instance of an object"

  • Jbrorby
    Jbrorby Contributor

    Maybe I need to uninstall and reinstall?

  • GrantSmith
    GrantSmith Coach
    Answer ✓

    I'd verify you're connected to the correct instance and have been authenticated properly. If that still doesn't work I'd recommend reinstalling the plug in and restarting Powerpoint.

    **Was this post helpful? Click Agree or Like below**
    **Did this solve your problem? Accept it as a solution!**
  • DashboardDude
    DashboardDude Coach
    Answer ✓

    Hi @Jbrorby ,

    For picture 1, it could also be that the page just has so many cards on it, it's stalling out. I'd do what @GrantSmith suggested and just get rid of the plug in and reinstall.

    Circle.png

    John Le

    Let me make you the me of your organization for Domo

    Click here for more video solutions: https://www.dashboarddudes.com/pantry

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