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    Governance & Security

    Can I add users to a group without them getting an email notification?

    Member
    in Governance & Security

    I'm not entirely sure if I'm doing this the correct way, but in preparing for the launch of a dashboard, I was adding users to the Default group via Admin > Groups > Default > Add People then check mark next to their name, and Save.

    This is automatically sending out an email notification to the added users, which I don't want. We will prepare a separate communication for this with a link. Is it possible to disable this automated email notification?

    Thanks!

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    Best Answers

    • Coach
      Answer ✓

      I have never had to add people to the Default group, by default it always just has all my users in it. You may want to try creating a new group for this use case if it is for sharing a specific dashboard.

      **If this answer solved your problem be sure to like it and accept it as a solution!

    • Coach
      Answer ✓

      @PJG Have you tried adding users to groups through the "People" section of the Admin panel? As far as I'm aware, that does not trigger an email.

    • Coach
      Answer ✓

      If you want to add users in bulk you can do that using a CSV and also have a value to toggle sending the welcome email or not: https://domo-support.domo.com/s/article/360042934274?language=en_US

      You can specify TRUE or FALSE for the sendInvite value in your CSV to send the email or not.

      **Was this post helpful? Click Agree or Like below**
      **Did this solve your problem? Accept it as a solution!**

    Answers

    • Coach
      Answer ✓

      I have never had to add people to the Default group, by default it always just has all my users in it. You may want to try creating a new group for this use case if it is for sharing a specific dashboard.

      **If this answer solved your problem be sure to like it and accept it as a solution!

    • Coach
      Answer ✓

      @PJG Have you tried adding users to groups through the "People" section of the Admin panel? As far as I'm aware, that does not trigger an email.

    • Coach
      Answer ✓

      If you want to add users in bulk you can do that using a CSV and also have a value to toggle sending the welcome email or not: https://domo-support.domo.com/s/article/360042934274?language=en_US

      You can specify TRUE or FALSE for the sendInvite value in your CSV to send the email or not.

      **Was this post helpful? Click Agree or Like below**
      **Did this solve your problem? Accept it as a solution!**
    • Member
      https://community-forums.domo.com/main/discussion/comment/67346#Comment_67346

      Hi @MichelleH, that might actually be optimal, because I do have to add about ~200 users, so it looks like I could use the Bulk Import here. I will test with an individual user first.

      @Ashleigh thank you also. I will have to check on that too (if Default automatically gets new users added to it). I am still learning the best way to manage permissions here.

    • Member

      @GrantSmith Thank you Grant, just saw your reply also, and that might be exactly what I'm looking for.

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