Issues connecting to Google Search Console with app connector

NathanDorsch
NathanDorsch Member
in Apps

Is anyone having issues connecting to Google Search Console with the App? I'm getting a "Something went wrong getting data?" error in the "Choose Your Site" menu...

GSC error.PNG


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Answers

  • GrantSmith
    GrantSmith Coach

    Sounds like an issue with the connector. You might want to reach out to Domo support. They typically will have additional logs to help diagnose your specific error you’re getting

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  • NathanDorsch
    NathanDorsch Member

    Thanks grant. This is probably a stupid question... but how do I contact Domo Support? When I click on the Support icon at the top right, it requires me to log in, but doesn't provide my single-sign on which I usually use. When I requested to update my password, it didn't send me an email.


    This is painfully confusing...

  • MarkSnodgrass
    MarkSnodgrass Coach

    @User_32265 You can e-mail Domo Support at support@domo.com . This will automatically create a support ticket with them.

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  • GrantSmith
    GrantSmith Coach

    Support@domo.com is one way. You should be able to click the question icon in the upper right to to to the knowledge base and then select support in the upper right but like you I’ve had issues in the past attempting to log into the support site. Try the email.

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