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    403 Forbidden Access Error

    Member
    in Workbench

    I have privlege access to my company's domo account but not able to create any jobs in workbench 4 to upload the data. I am getting 403 forbidden access error. Please help to resolve this issue.

     

    Error2.jpg

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    Best Answer

    • Member
      Answer ✓

      This issue was resolved by working with Domo Support:

       

      • Domo Support - Create a new API Token in customer's instance. Send API Token to the user needing workbench access.
      • Customer - Replace existing API Key in Workbench and save new account setting.

      I work for Domo.

      **Say "Thanks" by clicking the thumbs up in the post that helped you.

      **Please mark the post that solves your problem as "Accepted Solution"

       

    Answers

    • Contributor

      Hi all,

       

      Can anybody help @vnk0929 with the error they are receiving? 

    • Domo Employee

      There are a number of reasons this could be happening, and we need more information about what exactly you are trying to do in Workbench. Please send an email to Support@domo.com containing a larger screenshot of the error as well as details about the steps taken to reproduce it.

      Thank you,
      Andrew N.
      Domo Support

    • Contributor

      @vnk0929, tagging you in case you haven't seen andrewnemrow's reply.

    • Member
      Answer ✓

      This issue was resolved by working with Domo Support:

       

      • Domo Support - Create a new API Token in customer's instance. Send API Token to the user needing workbench access.
      • Customer - Replace existing API Key in Workbench and save new account setting.

      I work for Domo.

      **Say "Thanks" by clicking the thumbs up in the post that helped you.

      **Please mark the post that solves your problem as "Accepted Solution"

       

    This discussion has been closed.

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