Workflows
Workflows
How to Build an Alert to Trigger Task
Nice to meet you:
I have a dataset with columns of day, line_name, shift_name, crew_id and CO_duration.
I want to set a trigger case when CO_duration>120min. Then trigger a form to the owner to collect the reason why this time CO_duration>120min, with below information:
day, line_name, shift_name, crew_id, CO_duration, reason.
Please advice how to develop the setting? I have already searched through yt but haven't gotten any answers, thanks.
Answers
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You can use an alert on a card, so that you can add those conditions as filters on the card. Then, add an action to the alert that triggers a workflow. That workflow can then create a task in the task/queue center for the owner to fill out.
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I replied to your other thread on the same topic.
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