Filter visualization on dashboard help

helpme12345

I have a dashboard that I added a donut filter to at the top containing Category A and Category B.

Below it, I have a single bar chart with no series that shows the amount of new paid companies in a given week.

At the bottom of the dashboard, I have a standard table with the complete list of companies.

The intended behavior I want to see is that when I click Category A, then any given week of new paid companies, I should see the table filter to that exact amount of companies in the bar chart, but I do not. It just shows that weeks total companies (doesn't filter to new paid). I can confirm all cards are running off the same dataset.

What am I doing wrong here? I have several cards on the dashboard that I want to behave this way, so I don't want to filter to anything specific in the table of companies.

ColemenWilson

Check the card interaction settings for the donut chart to ensure it is filtering to all cards:

Also check to see if filter exceptions have been applied to that card.

helpme12345

Yes they had already been applied.

Still stumped on why the list isn't filtering as intended. Also verified the filters/dates are same for each card.

ColemenWilson

Happy to jump on a call to troubleshoot with you! 15 Minute Meeting - Colemen Wilson

ColemenWilson

Hi @helpme12345 , I am still in the meeting if you can rejoin. I had trouble logging in, apologies for being a few minutes late. If you need to reschedule please let me know!

helpme12345

Hey @ColemenWilson is there a day/time that works best for you?

I added a 1:30 TB for us today and looks like you weren't able to join.

ColemenWilson

@helpme12345 I did join but had trouble joining the meeting in Zoom so I was 5 min late. I have a lot of availability this week if you want to reschedule! 15 Minute Meeting - Colemen Wilson

ColemenWilson

We were able to meet a few weeks ago and get this figured out!