Error Publishing Dashboard to Subscriber
Hi all. We have several publications that publish our dashboards, cards, etc… over to our other Domo environments. Yesterday, however, we started having trouble with 1 of our publications and now we're seeing this this warning that says "Please attempt another refresh. If error persists, please contact Support." And on the subscriber's end, it seems that a Dataset is missing and the cards that go with this data set.
We've tried just about everything you can think of and hoping someone has experienced this before. Any assistance would be greatly appreciated!
Best Answer
-
Hi Matt. Thanks for your assistance and offer to jump on a call. After posting this, we continued trying several other options including performing a refresh with no luck. After many long hours, we solved the problem and here's what we ultimately ended up doing in case someone comes across this problem again.
We removed the missing cards from the dashboard along with the underlying Dataset and republished the Dashboard without the card. Once that was successful, we added the card and data set back in and republished.
Once we did that, the dashboard then correctly displayed all the data. Hope this helps someone in the future.
0
Answers
-
I can likely help you if we hop on a video call. I would need to look at the error log in the terminal.
You likely have already tried to do the "Refresh", but I thought I'd throw that out as the step one option.** Was this post helpful? Click 💡/💖/👍/😊 below. **
** If it solved your problem. Accept it as a solution! ✔️ **
Or do you need more help? https://calendly.com/matthew-kastner/15-minute-chat
Did I help you out? Feedback is priceless and will help me more than you know.Write a review!0 -
Hi Matt. Thanks for your assistance and offer to jump on a call. After posting this, we continued trying several other options including performing a refresh with no luck. After many long hours, we solved the problem and here's what we ultimately ended up doing in case someone comes across this problem again.
We removed the missing cards from the dashboard along with the underlying Dataset and republished the Dashboard without the card. Once that was successful, we added the card and data set back in and republished.
Once we did that, the dashboard then correctly displayed all the data. Hope this helps someone in the future.
0
Categories
- All Categories
- 1.9K Product Ideas
- 1.9K Ideas Exchange
- 1.6K Connect
- 1.3K Connectors
- 302 Workbench
- 6 Cloud Amplifier
- 9 Federated
- 2.9K Transform
- 104 SQL DataFlows
- 637 Datasets
- 2.2K Magic ETL
- 3.9K Visualize
- 2.5K Charting
- 761 Beast Mode
- 65 App Studio
- 42 Variables
- 702 Automate
- 182 Apps
- 458 APIs & Domo Developer
- 52 Workflows
- 10 DomoAI
- 39 Predict
- 16 Jupyter Workspaces
- 23 R & Python Tiles
- 401 Distribute
- 116 Domo Everywhere
- 277 Scheduled Reports
- 8 Software Integrations
- 132 Manage
- 129 Governance & Security
- 8 Domo Community Gallery
- 38 Product Releases
- 12 Domo University
- 5.4K Community Forums
- 40 Getting Started
- 30 Community Member Introductions
- 111 Community Announcements
- 4.8K Archive