Anyone else experiencing issues with the Facebook Ads Advanced Connector starting Feb 8th?
The Facebook Ads Advanced connector began deleting historical data for some connections and zeroed out metrics on other connections. The issue just recently started, but I haven't had any luck repopulating the missing data.
Most of these connections have been running for months with no problems and now all of them broke on the same day.
Answers
-
I believe @KenTravels is having this same issue. I would suggest opening up a support ticket and see if that gets Domo to look into the issue further.
**Check out my Domo Tips & Tricks Videos
**Make sure toany users posts that helped you.
**Please mark as accepted the ones who solved your issue.1 -
Thank you @MarkSnodgrass for reminding, I do actually have a few tickets created for these issues. I really wanted to see if anyone else was experiencing the same issue considering the odd timing of all these connectors failing on the same day.
0 -
I created a ticket but it was 12 days later before they responded. Connector started working 3 days after the problem with no changes. ??
No help from support
"it is not the strongest or the largest that survives but the ones most adaptable to change"0 -
My guess here is that Facebook deprecated any API version prior to v12 recently and it cause an issue with the connector but was upgraded to a newer version so it’s working now. Complete guess though. I only know Facebook deprecated their APIs prior to v12 because it cause me some issues outside of Domo
**Was this post helpful? Click Agree or Like below**
**Did this solve your problem? Accept it as a solution!**0
Categories
- All Categories
- 1.1K Product Ideas
- 1.1K Ideas Exchange
- 1.2K Connect
- 966 Connectors
- 254 Workbench
- Cloud Amplifier
- 1 Federated
- 2.4K Transform
- 75 SQL DataFlows
- 499 Datasets
- 1.8K Magic ETL
- 2.7K Visualize
- 2.2K Charting
- 360 Beast Mode
- 19 Variables
- 483 Automate
- 101 Apps
- 378 APIs & Domo Developer
- 6 Workflows
- 22 Predict
- 6 Jupyter Workspaces
- 16 R & Python Tiles
- 316 Distribute
- 64 Domo Everywhere
- 252 Scheduled Reports
- 59 Manage
- 59 Governance & Security
- 1 Product Release Questions
- 5K Community Forums
- 37 Getting Started
- 23 Community Member Introductions
- 63 Community Announcements
- 4.8K Archive