Urgent help: DOMO-JIRA connection

ELSETH

Hello Experts,

 

I have connected my DOMO to JIRA and connection is successful but I am facing issues with any kind of "Issue Query". I am able to run it succesfully for Projects etc. but when I use Issue Query and use even DOMO's default query, its is failing with this error "Domo is ready, but Jira failed to return the requested data with a 502 Bad Gateway error. Please try again later."

 

Please help with resolution.

Property_Ninja

Hi Elseth,

 

We exclusively run Issue Queries through Jira and they are working as expected.

 

A 502 error is usually something out of your control but there are a few things you can check. I suggest reading through this post.

 

https://www.lifewire.com/502-bad-gateway-error-explained-2622939

 

Alternatively, I may try to setup a new Jira Account in Domo and double check to make sure the "Server URL" is correct.

 

Thanks,

 

Brian 

 

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