Design Studio Preview Looks Great - Transfers as Blank White Page
So I've run into a new issue today - yesterday I got everything working all shiny and perfect - today I'm doing a new app page/card and it looks great in the preview - but when I come to DOMO (in IE and Chrome) - it's just a blank white card...any ideas?
Best Answer
-
This usually happens when you have an old widget that is no longer in use on your artboard, usually an invisible layer.
Do a quick sweep in the Design Studio "Edit Widgets" tab of all of your widgets and make sure they are all up to date and in use. If there are some that aren't, target them and remove ALL of the layers associated with it from the artboard.
If this doesn't help, you can also take a closer look at the preview screen BEFORE you upload the design. Is there a widget that isn't actually loading in the preview? Chances are, that widget is causing your whole app to break once uploaded to domo. To fix that, remove the offending widget, and then go find that desired widget in the "Add Widgets" panel and add it back.
There are certain things in illustrator that can corrupt some of the domo elements which the design studio really does not have too much control over.
Hope this helps!
Jake Galbraith0
Answers
-
Could anyone help out with this issue?
0 -
So far no - I'm hoping to learn more at DOMOPALOOZA this week in the App Design workshop or the open lab times ?
0 -
Anybody solve this? We're running into the same problem. The files looked great, and actually worked before, but after updating them, we're getting blank pages.
0 -
This usually happens when you have an old widget that is no longer in use on your artboard, usually an invisible layer.
Do a quick sweep in the Design Studio "Edit Widgets" tab of all of your widgets and make sure they are all up to date and in use. If there are some that aren't, target them and remove ALL of the layers associated with it from the artboard.
If this doesn't help, you can also take a closer look at the preview screen BEFORE you upload the design. Is there a widget that isn't actually loading in the preview? Chances are, that widget is causing your whole app to break once uploaded to domo. To fix that, remove the offending widget, and then go find that desired widget in the "Add Widgets" panel and add it back.
There are certain things in illustrator that can corrupt some of the domo elements which the design studio really does not have too much control over.
Hope this helps!
Jake Galbraith0 -
Thanks Jake! Once I found my hidden item it displayed.
2
Categories
- All Categories
- 1.8K Product Ideas
- 1.8K Ideas Exchange
- 1.5K Connect
- 1.2K Connectors
- 297 Workbench
- 6 Cloud Amplifier
- 8 Federated
- 2.9K Transform
- 100 SQL DataFlows
- 614 Datasets
- 2.2K Magic ETL
- 3.8K Visualize
- 2.5K Charting
- 729 Beast Mode
- 53 App Studio
- 40 Variables
- 678 Automate
- 173 Apps
- 451 APIs & Domo Developer
- 46 Workflows
- 8 DomoAI
- 34 Predict
- 14 Jupyter Workspaces
- 20 R & Python Tiles
- 394 Distribute
- 113 Domo Everywhere
- 275 Scheduled Reports
- 6 Software Integrations
- 121 Manage
- 118 Governance & Security
- Domo Community Gallery
- 32 Product Releases
- 10 Domo University
- 5.4K Community Forums
- 40 Getting Started
- 30 Community Member Introductions
- 108 Community Announcements
- 4.8K Archive