Google Sheet Authentication Issue

mmisky87
mmisky87 Member
edited June 2024 in Connectors

I am running into an issue with Google sheets connecting after many years of no problems. Does anyone have any suggestions how to fix this? I tried on Firefox with same result.

This app is blocked This app tried to access sensitive info in your Google Account. To keep your account safe, Google blocked this access.

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Answers

  • MichelleH
    MichelleH Coach

    @mmisky87 Have the credentials for the Google account changed?

  • mmisky87
    mmisky87 Member

    Yes & No; I am in the processes of our data being moved to a new Domo instance. I received the security error on the new instance, so I went to the google account and deleted Domo as a third party app in efforts to re-authenticate. This removed authentication to the old instance. Now, neither instance allows for sheets to connect. I attempted to connect via Firefox without success either.

  • Tasleema
    Tasleema Domo Product Manager

    The Google Sheets connector is now back up! You can connect with your Google username and password, without having to add the Domo app as a trusted app, and without using a service key. One thing you'll note is that you now have to provide the URL to the spreadsheet as opposed to being able to select the file from a file picker.

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