YouTube Connectors Using YouTube Account Username and Password

MrDomo
MrDomo Member
in Connectors

Hi Domo Dojo Community,

I've been setting up some test YouTube Connectors in my Domo account. I'm using the Username/Password of the YouTube account to make the connection.

So far, no data has come in and its been several weeks.

Are there other barriers or settings which I can investigate in order to successfully connect?

Thanks

Answers

  • GrantSmith
    GrantSmith Coach

    Hi @MrDomo

    Do you have an enterprise account and you're wanting to pull the specific channel's videos? YouTube makes it a bit difficult as you have to log in / authenticate as the brand page account and not the enterprise account.

    https://support.google.com/youtube/answer/7001996?co=GENIE.Platform%3DDesktop&hl=en#zippy=%2Chow-brand-accounts-differ-from-regular-google-accounts


    You account name would look something like *****-###@pages.plusgoogle.com. It'll be the same password as your main login account.

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  • MrDomo
    MrDomo Member

    Hi GrantSmith -

    I'm an Admin on all the accounts I have tried in Domo. So when Domo asks for the credentials, that is what I am supplying to them. Our company has several YouTube channels set up, but I have been made Admin on all of them.

    So I guess I'm not sure if Admin on these accounts makes me the Brand Account holder.

  • GrantSmith
    GrantSmith Coach

    Each individual channel will have their own "username" which you need to use to login to YouTube to authenticate and pull your data, not the admin username.

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  • MrDomo
    MrDomo Member

    Thanks so much GrantSmith, I will try that today. 😀

  • MrDomo
    MrDomo Member
    edited May 2021

    Grant,

    After speaking with Domo support, it looks like there is an API issue between Domo and YouTube.

    I'm awaiting more information in the next day or so on how to proceed.

    It does seem my credentials are authorizing.

  • GrantSmith
    GrantSmith Coach

    @MrDomo That's good to hear, please make sure to update this when you know more information for others who may have this same issue.

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  • MrDomo
    MrDomo Member

    I have done more research into this issue.

    Domo reported a 403 error on their back end.

    I met with my company Network Support to rule out internal errors.

    Domo requested I reach out to the YouTube Reporting Team.

    This issue is still open, although Domo has closed the ticket.

    My next step is to reach out to Domo support after I have seen what I can do on my YouTube account, which I am the owner of.

  • tbrock
    tbrock Domo Employee

    Was there ever a resolution here? I am working with the Youtuve Enterprise advanced connector right now and can authenticate successully, but no data is being returned in any of the reports. No schema or anything being returned, but the connector is running successfully… any ideas?

    I work for Domo.
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  • HowDoIDomo
    HowDoIDomo Contributor
    https://community-forums.domo.com/main/discussion/comment/63486#Comment_63486

    Hi Tbrock, did you find a resolution to this? I have the same issue as you and @MrDomo experienced. I have logged in with the channel's dummy email, and get a screen showing this:

    image.png

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