How can I keep my data's time zone consistent? 24 to 12 hour conversion issue.

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HowDoIDomo
HowDoIDomo Contributor
edited May 2024 in Workbench

A colleague of my is uploading data currently in 24 hour time into workbench. But, DOMO unnecessarily converts it from UTC to EST when he tries to change it to 12 hour time.

Is there a way for us to stop it from adjusting time that's already in the right time zone?

Thanks! 🙇

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Best Answer

  • david_cunningham
    david_cunningham Coach
    Answer ✓

    Do you have a company time zone set?

    Domo assumes that all data imported is in UTC, and then will display it based on the company time zone setting.

    To set the company time zone, you must be an Admin or have a custom role with the following grant enabled:

    (Admin-level) Manage All Company Settings — This grant permits the user to manage company metadata, authentication rules, security, publishing, and more.

    Go to Admin>Company Settings>Company Overview>Formatting>Time Zone.

    David Cunningham

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Answers

  • david_cunningham
    david_cunningham Coach
    Answer ✓

    Do you have a company time zone set?

    Domo assumes that all data imported is in UTC, and then will display it based on the company time zone setting.

    To set the company time zone, you must be an Admin or have a custom role with the following grant enabled:

    (Admin-level) Manage All Company Settings — This grant permits the user to manage company metadata, authentication rules, security, publishing, and more.

    Go to Admin>Company Settings>Company Overview>Formatting>Time Zone.

    David Cunningham

    ** Was this post helpful? Click Agree 😀, Like 👍️, or Awesome ❤️ below **
    ** Did this solve your problem? Accept it as a solution! ✔️**

  • GrantSmith
    GrantSmith Coach

    Alternatively, you can also use a Transform on your workbench job to transition your dates into a specific format/timezone.

    https://domo-support.domo.com/s/article/4407013674519?language=en_US

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    **Did this solve your problem? Accept it as a solution!**

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