Single Value Card - Value is 0

MThebeau · 2023-07-13T12:53:23+00:00

There was an error rendering this rich post.

I am calculating the NPS score of a survey dataset. Today, the NPS Score is 0. When doing a table, it will show 0.0 but when I switch it to a Single Value Card, it is just blank and does not display 0. I cant find a property to help with allowing 0s. Any ideas?

Quick Links

Accepted answers

MarkSnodgrass

I would put survey type in your filter and filter to 2 and then just have your beast mode do the summing and not the case statement like this:

((sum(Promoter Count) - sum(Detractor Count)) / sum(NPS Count))*100

MichelleH

I agree with @MarkSnodgrass's suggestion for the single value card. If you want to show the First Week and Second Week in the same card, then I would suggest adding the week 2 filtering inside each sum using case statements:

((sum(Case WHEN `Survey Type` = '2 Week Survey' THEN `Promoter Count` end) - sum(Case WHEN `Survey Type` = '2 Week Survey' THEN `Detractor Count` end)) / sum(Case WHEN `Survey Type` = '2 Week Survey' THEN `NPS Count` end))*100

All comments

MarkSnodgrass

It's odd that is blank, but the first thing I would try would be go to General - No Data Handling and choose Zero Value and see if that works.

MThebeau

Unfortunately that did not do the trick. Still showing blank.

MarkSnodgrass

Are you able to choose an aggregation type in the value, such as SUM? Or is your aggregation done in the beast mode that is being used in the value?

MThebeau

The aggregation is done in Beast Mode. I have the same beast mode calculation for a different survey type in the same data set and it is working.

MichelleH

@MThebeau Can you please share your beast mode code so we can look into it further?

MThebeau

Case WHEN
Survey Type= '2 Week Survey' THEN

((sum(Promoter Count) - sum(Detractor Count)) / sum(NPS Count))*100

END

MarkSnodgrass

I agree with @MichelleH that it would be helpful to see the beast mode. Also, check what you have in the sorting properties. That can throw off what is being displayed since the single value card will only display one row. You could also try adding your beast mode to your filter and filter to where the value is not blank.

MarkSnodgrass

I would put survey type in your filter and filter to 2 and then just have your beast mode do the summing and not the case statement like this:

((sum(Promoter Count) - sum(Detractor Count)) / sum(NPS Count))*100

MThebeau

@MarkSnodgrass the filter worked! Thank you!

MichelleH

other categories

Product Ideas
Have a Domo product enhancement idea? Submit or upvote on ideas in the Ideas Exchange.
Ideas Exchange
Suggest & vote on new features you would like to see implemented in the Domo Product.
Data Connections
Ask questions about Connectors, Workbench, Cloud Amplifier and get best practices from Domo peers
Connectors
Connectors, Custom Connectors, Writeback
Workbench
Ask questions about Workbench, a secure, client-side solution for uploading your on-premise data to Domo.
Cloud Integrations
Ask questions about Cloud Integrations and Federated Data connection to your data warehouse or lake.
Data & ETL
Ask questions about Magic ETL, SQL DataFlows, DataFusion, Dataset Views and get best practices from Domo peers
Magic ETL
Ask Magic ETL questions and get answers from Domo peers
SQL DataFlows
Ask SQL DataFlow questions and get answers from Domo peers
Datasets
Ask DataFusion and Dataset Views questions and get answers from Domo peers
Visualize & Apps
Ask questions about Beast Mode, Cards, Charting, Dashboards, Stories, Variables and get best practices from Domo peers
Dashboards
Ask Cards, Dashboards, and Stories questions and get answers from Domo peers
App Studio
Ask questions about building apps in App Studio.
Pro-code Components
Ask questions about pro-code components and Domo Bricks and get answers from Domo peers.
Charting & Analyzer
Ask questions about charting and Analyzer and get answers from Domo peers.
Calculations & Variables (Beast Mode)
Ask questions about using calculated fields and Variables (Beast Modes) in Analyzer.
AI & Data science
Ask questions about DomoAI and get answers from Domo peers.
Domo AI & AI Chat
Ask questions about AI Chat and AI assistants.
Managing AI
Ask questions about managing AI with AI Playground, AI projects, AI models, and more.
Jupyter Workspaces
Ask questions about Jupyter Workspaces, Notebooks, and file share.
Automate
Ask questions about App Framework, Workflows, Domo Bricks, Domo Developer, API and get best practices from Domo peers
Workflows
Ask questions about Task Center, building automations with Domo Workflows, and executing JavaScript or Python code with Code Engine.
Alerts
Ask questions about managing alerts in Domo and get answers from Domo peers.
Distribute
Ask questions about Domo Everywhere, Scheduled Reports, Mobile and get best practices from Domo peers
Domo Everywhere
Ask questions about embedded analytics with Domo Everywhere.
Reporting
Ask questions about Scheduled Reports, Report Builder, and Slideshow Publications.
Manage
Ask questions about Governance Administration, Approvals, Teams, Alerts, and Buzz and get best practices from Domo peers
Governance & Security
Ask questions about People, Groups, Roles, Sandbox, Activity log, Buzz, Teams, Approvals and PDP and get best practices from Domo peers
Navigation & Productivity
Ask questions about navigation, Projects & Tasks, Goals, and Buzz chat.
APIs
Ask APIs and Developer.domo.com questions and get answers from Domo peers
Add-ins & Plugins
Ask questions about plugins, Microsoft add-ins, and other third-party software integrations.
Domo Community Gallery
Watch how our Customers are using Domo to solve their complex problems.
Product Releases
Domo support and product teams are here to live-answer questions about the most recent product releases. Please post questions in this Forum board for all users to benefit (rather than submitting a support ticket).
Domo University
Questions or discussions related to Domo University, trainings and certifications
Community Forums
Getting Started
Welcome to Domo's Community Forums! You'll find everything you need to get started in this category.
Community Announcements
Get the latest from Domo's Community Team.
Social Groups
Archive
Old or outdated content that could still be found helpful.