YouTube Connectors Using YouTube Account Username and Password

MrDomo · 2021-05-19T17:11:32+00:00

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Hi Domo Dojo Community,

I've been setting up some test YouTube Connectors in my Domo account. I'm using the Username/Password of the YouTube account to make the connection.

So far, no data has come in and its been several weeks.

Are there other barriers or settings which I can investigate in order to successfully connect?

Thanks

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GrantSmith

Hi @MrDomo

Do you have an enterprise account and you're wanting to pull the specific channel's videos? YouTube makes it a bit difficult as you have to log in / authenticate as the brand page account and not the enterprise account.

https://support.google.com/youtube/answer/7001996?co=GENIE.Platform%3DDesktop&hl=en#zippy=%2Chow-brand-accounts-differ-from-regular-google-accounts

You account name would look something like *****-###@pages.plusgoogle.com. It'll be the same password as your main login account.

MrDomo

Hi GrantSmith -

I'm an Admin on all the accounts I have tried in Domo. So when Domo asks for the credentials, that is what I am supplying to them. Our company has several YouTube channels set up, but I have been made Admin on all of them.

So I guess I'm not sure if Admin on these accounts makes me the Brand Account holder.

GrantSmith

Each individual channel will have their own "username" which you need to use to login to YouTube to authenticate and pull your data, not the admin username.

MrDomo

Thanks so much GrantSmith, I will try that today. 😀

MrDomo

Grant,

After speaking with Domo support, it looks like there is an API issue between Domo and YouTube.

I'm awaiting more information in the next day or so on how to proceed.

It does seem my credentials are authorizing.

GrantSmith

@MrDomo That's good to hear, please make sure to update this when you know more information for others who may have this same issue.

MrDomo

I have done more research into this issue.

Domo reported a 403 error on their back end.

I met with my company Network Support to rule out internal errors.

Domo requested I reach out to the YouTube Reporting Team.

This issue is still open, although Domo has closed the ticket.

My next step is to reach out to Domo support after I have seen what I can do on my YouTube account, which I am the owner of.

tbrock

Was there ever a resolution here? I am working with the Youtuve Enterprise advanced connector right now and can authenticate successully, but no data is being returned in any of the reports. No schema or anything being returned, but the connector is running successfully… any ideas?

HowDoIDomo

https://community-forums.domo.com/main/discussion/comment/63486#Comment_63486

Hi Tbrock, did you find a resolution to this? I have the same issue as you and @MrDomo experienced. I have logged in with the channel's dummy email, and get a screen showing this:

paddylillard

I'm having the same issue as well. Any update on this issue?

paddylillard

@GrantSmith I've been trying to figure this out for at least two months and after rereading this post I looked into your solution of verifying that I was using the channel email address rather than the Gmail address of the content owner and that worked! It took me a while to find that email address, though.
YouTube Settings → In Account tab went to "Add or remove manager(s)" → View general account info → In Google Account went to "Personal Info" tab → And found the email address in the Contact info section

GrantSmith

@paddylillard - Glad this post brought you a solution! Thanks for sharing the steps you used to find the proper email address. It'll be helpful for others who are having this same issue.