Beast Mode Calculations missing on subscriber instance

gospel · 2021-04-02T13:05:09+00:00

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Hello ,

I have a few bm calculations created on my end and published into a subscriber instance. When I go to look at the charts though I get an error that the calculations are missing although they are there on the source. I have to pull in the field again for every chart - any thoughts?

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jaeW_at_Onyx

@jgospel if you think this is a bug, submit a support ticket.

information that may be of interest: was this a beast mode built on a dataset view or directly on the dataset, did you share the beast mode to the dataset or just create it at the card level?

gospel

Hi Jae, It seems like a bug.

The bm field was created at the card level and published into the dataset (checked the box to share with dataset). The shared field also exists in the subscriber's instance - just does not auto recognize the field as the ID seems to be missed?

I deleted the subscription and tried again, still running into the same issue.

gospel

Hi @jaeW_at_Onyx Thank you for your response btw

jaeW_at_Onyx

support is best equipped to confirm and fix bugs. The Dojo community can give how-to / hacks and workaround, but we can't fix product! Good luck!

MarkSnodgrass

@jgospel I use publish as well and have had various issues with things not showing up properly in the subscriber instance. I had to open up a support ticket to get them to fix it. Support didn't provide details, but there was nothing wrong with my beast mode. Seems to be just issues with the publish process.

gospel

@MarkSnodgrass Thank you. Had a zoom call with support today and they are looking into it, def seems like a bug in the process.

gospel

Update: Turned out to be an issue tier 2 support had to resolve.