Single value card displays blank if specific date is selected in date range with existing data

Slapo
Slapo Member
in Charting

Howdy,

I'm still pretty new to Domo so bear with me. I created a single value card to display a sum of completed tasks for a specific shift and office (2 filters) for a productivity dash. The issue I am having is that the card displays blank if a specific date (feb 15) is selected within a date range under my 2nd shift filter. The card will display the correct data if previous month, current quarter/year are selected as well as if I change the shift to another shift but not in a date range if feb 15 is within the range. I’ve checked all of my date data as well as the shift data and everything seems correct. Any clue on what I could be doing wrong here?

Answers

  • akshayaviswanathan
    akshayaviswanathan Member

    are you applying this date filter, under the filters tab? If so I would recommend remove that filter and then select the specific date from domo provided date selector.

  • Slapo
    Slapo Member

    I am using the domo provided date selector to filter the dates. The filters I am using under the filters tab are text filters and not date filters.

  • GrantSmith
    GrantSmith Coach

    Hi @Slapo

    Have you tried viewing your data as a table in analyzer and applying filters to see if your rows still show up? What happens when you lift some of your filters?

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  • Slapo
    Slapo Member

    Hi @GrantSmith

    When I change it over to a table it shows the correct data with both of the filters on. If I grab all of the data and perform the same calculation in excel as I did in the beast mode I created it gives me the correct number (with the filters on.)

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