Salesforce connector not working - followed all the steps in the tutorial.

user01936

Hello,

I have followed all the steps in this article:

https://knowledge.domo.com?cid=sfmanagedpackage

However, my salesforce connector is not working. I have tried deleting my account from DOMO and re-connecting, but I get the same result. SOMETHING WENT WRONG!

Any help would be appreciated.

Thank you,

Steve Gonser

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Comments

jaeW_at_Onyx

the error message was 'something went wrong'?

are you positive the credentials you're using to access salesforce (via domo) have permission to use API access to Salesforce? I wouldn't assume that's a de facto privilege that everyone has.

user01936

Yes - it is our admin account.

I have added the DOMO app from the Salesforce exchange store.

I received a confirmation from Salesforce, but it says this:
Some components, such as custom objects, custom report types, and workflow rules, must be activated using the package deploy process, before they are available to your organization.