Domo Certification Issue with payment and access

AvinashK
AvinashK Member
edited March 2023 in Datasets

Hi @DaniBoy 

 

I tried purchasing the Domo Professional Exam - Level 1 but the payment didnt go through due to netwrok issues. Now I am unable to purchase it again as there is no option to purchase it. Is there any solution to this?

 

 

Comments

  • Neeti
    Neeti Member

    Hi  @AvinashK,

     

    I am not sure on this, but did you try next time with some other email ID? This is because, I logged in to DOMO using mail id. I believe you should try again with some new email id if you cant retry with previous mail id.

     

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    Regards,

    Neeti

  • AvinashK
    AvinashK Member

    I tried with my personal ID. But it didnt work. Domo is accepting only organizational IDs.

  • Neeti
    Neeti Member

    @AvinashK ,

     

    Try clearing cache and do it again?

     

    Regards,

    Neeti

  • AvinashK
    AvinashK Member

    Hi @Neeti :

     

    Tried cache clearin, used a different browser but still the same result. 

     

    @DaniBoy : Any solutions/suggestions for this issue ?

  • [Deleted User]
    [Deleted User] Member

    @AvinashK  I will bring this to the attention of one of my colleagues @Trumpetbob42 

     

    Thanks!

  • AvinashK
    AvinashK Member

    Hi @Trumpetbob42,

     

    Any luck on this issue ?

  • Trumpetbob42
    Trumpetbob42 Domo Employee

    Let me find someone who will know to answer it. Looking into it.

    Trumpetbob42
    **Say “Thanks” by clicking the “heart” in the post that helped you.
    **Please mark the post that solves your problem by clicking on "Accept as Solution"
  • user11514
    user11514 Domo Employee

    Avinash,

     

    Sorry about the system error. Your exam status has been reset and should now be available for purchase,

     

    Best,

     

    Domo University

This discussion has been closed.

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