Good afternoon all,
I'm not sure of the best place to put this so here we are.
I wanted to reach out in hopes of putting some of my curisoity to rest. Does anyone elses company deploy surveys to members/customers to help track satisfaction? But the main quetsion: from these surveys, have you noticed a general decline in responses received?
I personally think in this day and age more and more people are omitting surveys unless there is a suitable gain or incentive for them involved.
Thank you for any and all insights!