Has anyone else had issues with getting the Qualtric connector set up?
I had mine set up and it was working great, but then one day it failed and threw the following error:
"Failed to authenticate. Verify the credentials and try again. . Domo is ready, but the credentials you entered are invalid. Verify your account credentials and try again."
Only ... nothing about the credenials that had been working before had changed. I even tested them in R and they worked fine. I contacted Domo support who told me to contact Qualtrics who told me that the everything was good on their end and that the API was working fine, which I again verfied by connecting to R using the same credentials as the ones I was attempting to use in Domo. I let Domo support know this but radio silence from them for the last week.
So I am wondering, has anyone else run into this error or a similar error with this (or another platform)? How did you work around it? I really need to get this connector setup because I have several people waiting for the new dashboard!
