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    The Domo Excel plugin does not give any field to input the server name. I installed it on Excel 2013 64bit. Is there any work around for this?

     

    image.png

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    Best Answer

    • Member
      Answer ✓

      I found a solution:

       

      Regardless of the screen resolution settings, this prompt will show missing the text input field to enter your instance address:

       

      image.png

       

      But, if you're seeing this problem on Windows, at the prompt press (Window Key + Left/Right Arrow) to move the prompt box, and the field will appear.

       

      image.png

       

    Answers

    • Contributor

      Hi,

       

      What is your plugin version? Is it the latest?

      Is your screen scaling set to something different than 100%?

       

      Regards,

      Ricardo Granada 

      MajorDomo@Lusiaves

      **If the post solves your problem, mark it by clicking on "Accept as Solution"
      **You can say "Thank you" by clicking the thumbs up in the post that helped you.
    • Member

      I downloaded the latest version about an hour ago. And, my screen is at normal settings. It's a 3840x2160 touch screen.

    • Contributor

      So that's a 4K display, you probably have some scaling going on.

      Please check your screen scaling options here (Windows 10 settings) :

       

      2017-10-03_170631.png

       

      Regards,

      Ricardo Granada 

      MajorDomo@Lusiaves

      **If the post solves your problem, mark it by clicking on "Accept as Solution"
      **You can say "Thank you" by clicking the thumbs up in the post that helped you.
    • Member

      Thanks for the feedback, Ricardo. Do you happen to know what the scaling should be for my display?

    • Member
      Answer ✓

      I found a solution:

       

      Regardless of the screen resolution settings, this prompt will show missing the text input field to enter your instance address:

       

      image.png

       

      But, if you're seeing this problem on Windows, at the prompt press (Window Key + Left/Right Arrow) to move the prompt box, and the field will appear.

       

      image.png

       

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