Admin > Reports is Empty??

michaelg25
michaelg25 Member
in Scheduled Reports

I'm an admin on my instance, and I frequently use / edit scheduled reports. But all of the sudden when I log in this mornning and try to edit a report, there is nothing there. I navigate to the Admin Portal > Content > Reports, and normally there is a long list of reports. But nothing is there now.

I'm assuming its a glitch or something from the domo side? But if I go to the dashboard that powers the report, click on the wrench and click on 'Edit Scheduled Reports' - I can see the report in this view - but I still can't edit it.

I've also confirmed that the role my user is assigned has the correct permissions.

I can't figure out how to fix this. Has anyone seen this before? I've submitted a ticket to support, but its urgent, so I'm trying all avenues here. Please help if you can! Thanks!

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Answers

  • ArborRose
    ArborRose Coach

    Yeah, it sounds like a UI glitch. Perhaps you can try…

    • Clear your browser cache, or try a different browser
    • Check filters aka view all reports
    • Try cloning a dashboard and setting up a new schedule from scratch. It successful, it may be report level or permissions issue.
    • Check if Domo Governance to validate ownership, status, and schedule

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  • Wendy
    Wendy Member

    I noticed the same thing but if you use the drop down menu and select the type of report you created, dashboard or card they are there. I'm just now wondering what type of report would show up in the report section that is currently blank.

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