How to re-subscribe a Domo emailed report recipient

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elvira_bannon
elvira_bannon Member
edited January 7 in Reporting

We have scheduled reports that go via email to a number of recipients. One of them unsubscribed from the reports and now needs to start receiving them.

The recipient does not have access to Domo; only to the reports emailed via the scheduled reports.

As always, your assistance is greatly appreciated.

Thank you!

Best Answer

  • MichelleH
    MichelleH Coach
    Answer ✓

    @elvira_bannon Once a recipient unsubscribes from a scheduled report, they cannot be added back to that specific schedule. You will have to create a new instance of the report schedule by choosing the "Schedule as Report" option from the card/dashboard you want to sent and reconfigure the original schedule with that person as a recipient.

Answers

  • MichelleH
    MichelleH Coach
    Answer ✓

    @elvira_bannon Once a recipient unsubscribes from a scheduled report, they cannot be added back to that specific schedule. You will have to create a new instance of the report schedule by choosing the "Schedule as Report" option from the card/dashboard you want to sent and reconfigure the original schedule with that person as a recipient.

  • elvira_bannon
    elvira_bannon Member

    Thank you, Michelle!

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