Connect Intercom Surveys data to Domo

joebenz

I'm trying to get a data connection set up with Intercom and Domo to retrieve data on Surveys we're setting up in Intercom. The "Surveys" aren't available via the out of the box Intercom connector, so I believe we'll need to connect via JSON, Webhook, or other. What would be the best way to do this?

they've given us two resources to retrieve data, but I'm not sure if this is the best path.

• Webhooks
• Content Data Export

Any help is appreciated, thanks!

brycec

Their API is a little weird. Looks like there is no way to just retrieve survey responses. You either get them at submission via the webhook or you can do an export. The problem with the export is that you must create it, wait for it to finish, then download it. In Domo, this would require you to setup a script somewhere like Workflows with Code Engine or Jupyter Notebooks. So, I would instead suggest you use the webhook. The webhook event you'll want to use it content_stat.survey.

brycec

Their API is a little weird. Looks like there is no way to just retrieve survey responses. You either get them at submission via the webhook or you can do an export. The problem with the export is that you must create it, wait for it to finish, then download it. In Domo, this would require you to setup a script somewhere like Workflows with Code Engine or Jupyter Notebooks. So, I would instead suggest you use the webhook. The webhook event you'll want to use it content_stat.survey.

DashboardDude

Hi @joebenz ,

@GrantSmith may be able to help here. He helped me setup an Intercom API for one of my clients and it works fantastic.