Why is my data not being refreshed?

I have my app data flowing to a App DB data set where sync is enabled. The data is not getting updated and showing the last run as few hours ago.

How do I make sure that my data set is updated?

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Answers

  • On your data flow, check the schedule to make sure it is scheduled. It may be set to manual, which requires manually triggering. If the log shows the data flow ran recently but you still don't have data, you probably need to verify the data source has data. Or that the process isn't filtering out your data or otherwise preventing data movement.

    You don't mention how your process is running. It may require reauthorization.

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  • art_in_sky
    art_in_sky Contributor

    @ArborRoseData gets collected via API. I restarted my system and checked , it got updated.

  • You could…

    Test the API Outside of Domo

    .
    Run the API using something like Postman or cURL to make sure its givng back data. If the API outside of Domo also shows no data, it’s an issue with the API source itself.

    Review API Parameters and Filters
    Check the API parameters, such as date ranges, filters, or other query settings. If there’s a parameter set to a fixed date range or an end date, it may be excluding recent data.


    Check for Rate Limits or Quotas
    Some APIs have rate limits or usage quotas that, when exceeded, can return empty or partial data.


    Check the API's Error Messages or Status
    Sometimes the API may run but return an error or warning message

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  • art_in_sky
    art_in_sky Contributor

    @ArborRose Thank you for sharing!