Adobe Analytics - JWT authentication method retirement

Tasleema
Tasleema Domo Product Manager

Adobe has ⁠announced that it will retire the use of JWT credentials to access its APIs on Jan 27th 2025 in favour of the Server-Server OAuth mechanism.  Domo has already published the following connectors that use this authentication mechanism:

 

(1) Adobe Analytics 1.4 Server to Server OAuth Connector ( com.domo.connector.adobeanalytics.server) 

(2) Adobe Analytics v2 OAuth Partition Connector - Server to Server (com.domo.connector.adobeanalyticsv2.server)

 

The following connectors will now be considered legacy connectors.  Domo will continue to support these connectors until Jan 27th 2025, but they will cease to pull data when the JWT authentication mechanism is sunset.  After Jan 27th 2025, these connectors will no longer be supported:

 

(1) Adobe Analytics 1.4 JWT Connector  (com.domo.connector.adobeanalytics.jwt)

(2) Adobe Analytics v2 JWT Partition Connector (com.domo.connector.adobeanalyticsv2.jwt)

 

Customers should not power up any new datasets using the legacy connectors.  New datasets should only be powered up using the new Server-Server-OAuth connectors.  Existing datasets on the legacy connectors can be migrated to the new versions on request by contacting Domo Support.  We would suggest requesting dataset migration as early as possible to avoid service disruptions or delays.