SFTP server connection error

Has anyone else received this error that Domo is ready, but could not connect to a server?

Our IT partners said there are no server issues from the third party system we're connecting to. This connection has been set and running for several months, but started displaying this error 3 days ago and not uploading new data.

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Best Answer

  • GrantSmith
    GrantSmith Coach
    Answer ✓

    Can you connect to the SFTP server using another tool besides Domo? If you can I'd recommend reaching out to Domo Support

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Answers

  • GrantSmith
    GrantSmith Coach
    Answer ✓

    Can you connect to the SFTP server using another tool besides Domo? If you can I'd recommend reaching out to Domo Support

    **Was this post helpful? Click Agree or Like below**
    **Did this solve your problem? Accept it as a solution!**