How can I keep my data's time zone consistent? 24 to 12 hour conversion issue.

HowDoIDomo

A colleague of my is uploading data currently in 24 hour time into workbench. But, DOMO unnecessarily converts it from UTC to EST when he tries to change it to 12 hour time.

Is there a way for us to stop it from adjusting time that's already in the right time zone?

Thanks! 🙇

david_cunningham

Do you have a company time zone set?

Domo assumes that all data imported is in UTC, and then will display it based on the company time zone setting.

To set the company time zone, you must be an Admin or have a custom role with the following grant enabled:

(Admin-level) Manage All Company Settings — This grant permits the user to manage company metadata, authentication rules, security, publishing, and more.

Go to Admin>Company Settings>Company Overview>Formatting>Time Zone.

david_cunningham

Do you have a company time zone set?

Domo assumes that all data imported is in UTC, and then will display it based on the company time zone setting.

To set the company time zone, you must be an Admin or have a custom role with the following grant enabled:

(Admin-level) Manage All Company Settings — This grant permits the user to manage company metadata, authentication rules, security, publishing, and more.

Go to Admin>Company Settings>Company Overview>Formatting>Time Zone.

GrantSmith

Alternatively, you can also use a Transform on your workbench job to transition your dates into a specific format/timezone.

https://domo-support.domo.com/s/article/4407013674519?language=en_US