Connector Issues

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Jones01
Jones01 Contributor
edited April 12 in Connectors

Hi,

Any connector guru's about?

Is there any known throttling on connections that anyone is aware of?

I have an issue on a connector that runs every 15 mins to an Oracle DB.

Every so often although the status of the connector changes to importing I can see that no connection is made to our database. It finally connects around 30+ after the initial status change and then grabs the data.

I do have another connector setup to the same db that runs fine every 15 mins and each time connects instantly to our db.

I don't understand why one is fine but the other isn't.

Any help would be appreciated.

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Best Answer

  • GrantSmith
    GrantSmith Coach
    Answer ✓
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    I'd recommend logging a ticket with Domo Support to have them investigate their connector as they have access to the actual source code of the connector.

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Answers

  • GrantSmith
    GrantSmith Coach
    Answer ✓
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    I'd recommend logging a ticket with Domo Support to have them investigate their connector as they have access to the actual source code of the connector.

    **Was this post helpful? Click Agree or Like below**
    **Did this solve your problem? Accept it as a solution!**
  • Jones01
    Jones01 Contributor
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    Thanks. Yes ticket is raised and being investigated.

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