Bing Connection - Almost there but....

Canioagain

I've tried to connect to the bing connector. I've done the app registration in Azure, but when I go to link the connector I get an error that reads as:

Domo is ready, but the credentials you entered are invalid. Verify your account credentials and try again.

But, I am connected, and have done all the steps in Azure

I feel like it is something in Bing Ads itself?

Billobi

Hi there, I have felt the heartburn associated with the Bing Ads connector as well. The authentication method leaves a lot to be desired for, especially if you're not a regular within the Office/Azure workspace.

The KB article on the connector calls out the big 3 - making sure you have the dev token, the client ID & secret, and setting the redirect UI. If you haven't done all of those, be sure to circle back through the KB thoroughly...there are several tiny gotchas that are easy to pass by. Also be sure that your Microsoft account has all the right permissions (Super Admin) and can see the ads in the UI that you're trying to pull down.

The understated item that is pretty important (and perhaps relevant to your particular error) is that you need to use the same Microsoft account for all of those steps, then you need to use it again when you put in your creds in OAuth when making the connection in Domo. If you regularly switch between several Microsoft user accounts, the connector can easily trip up and try to store the wrong account. I always recommend using incognito browsers when setting up this connector to prevent prior credentials getting pulled in inadvertently.

Have you managed to beat this issue into submission since your initial posting? :)