Two series on a graph card - Zendesk

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joeney
joeney Member
edited January 2023 in Connectors

Hi there,

I'm trying to create a card with a line graph that shows two columns in my dataset. I'm currently importing Zendesk data which is essentially a list/data table of support tickets. There's one column that shows the date/time a ticket was created and one that shows the date/time a ticket was solved.

I ideally want to plot a line graph that shows both the created and solved figures for each day. Dates along the X axis and number of tickets along the Y with two series (created and solved) as two lines.

Unfortunately, I can't figure out what to map to the X axis. I can create a graph showing only one series by doing a Count of the tickets created as both the X and Y axis, but I can't add the Count of the tickets solved because this is filtered to show only the tickets that were created.

Any thoughts would be much appreciated. In my mind, I just need a list of dates to map to the X axis, but I'm not sure if this is the right answer/how to go about it.

Thanks so much for your help in advance.

Best wishes,

Joe