MySQL Protocol Version Error

kfyock Member
edited February 2022 in Connectors

I'm trying to connect to a MySQL Account. When I enter in my credentials and CA Cert I get the error

"Failed to authenticate. Verify the credentials and try again. Error setting up SQL connection. Could not connect to: Received fatal alert: protocol_version"

I've verified the user is using TSL v 1.2. I'm also able to connect via MySQL Workbench, PHPStorm, DBeaver, etc and all of those clients work without issue.

I've also ensured that all of DOMO's IPs have been whitelisted.

What do I need to do here to connect?