Api fails for filters

sunny

Hello folks, need help over domo programmatic filters.

While calling api it's gives us a error https://public.domo.com/embed/pages/my embed ids /stack?parts=metadata,datasources,drillPathURNs,domoapp,slicers,dateInfo&includeV4PageLayouts=false

But i have no idea for what case is happen error logged

`{

"status": 404,

"statusReason": "Not Found",

"toe": "8LHL63C15L-CJSFA-9JTRR"

}`

Any help will be appreciated

amehdad

Alongside this thread and awaiting the advice of the technical adept users, reach out to Support [support.domo.com] to have them look at it as well (and escalate to Dev if need be).

amehdad

This is the link: support.domo.com

amehdad

Hi @sunny, have you shared the dashboard with the account that created the embed client authentication? The programmatic embed in your site would have an authenticating token attached to it, which is associated with a particular Domo account.

sunny

Yes @amehdad i do, programmatic filters is working fine for all types of filter, But for specific one like Brand Trends

amehdad

Alongside this thread and awaiting the advice of the technical adept users, reach out to Support [support.domo.com] to have them look at it as well (and escalate to Dev if need be).

sunny

How to contact the domo support they have very late response, and there is no discord channels for support

amehdad

You can have your Customer Success Rep help to accelerate the responses once you log the Support ticket.

sunny

Please send the links or way to get the help from domo support. It's urgent i try every possible way

amehdad

This is the link: support.domo.com

sunny

Thanks for help and support

GrantSmith

@sunny for your card is the public embed link correct? 404 means it can’t find anything at your URL. Are you able to take that URL and access it from a browser? Did you confirm the embed ID is the same as the Domo Everywhere configuration settings on the card?

sunny

For your card is the public embed link correct? Let me check

404 means it can’t find anything at your URL. Are you able to take that URL and access it from a browser? I try with postman collection here is image for it https://ibb.co/Rv1KbmD

Did you confirm the embed ID is the same as the Domo Everywhere configuration settings on the card? Let me check and get back to you

@GrantSmith Well thanks for help let me check and get back to you

sunny

New error that i am facing. Can anyone help

<h1>Bad Message 431</h1>

<pre>reason: Request Header Fields Too Large</pre>

amehdad

Hi @sunny, have you checked if:

- The Referer URL is too long, or

- There are too many cookies sent in the request (so just clear your cookies before processing the request again)?

amehdad

Also how did you go with the 404 error? Did Support give reasons to why that was happening and how to resolve it?

sunny

I try with clear cache and also try with postman still same issues

amehdad

Hi @sunny, there must be a URL character limit being exceeded somewhere in your request, whether it's through large numbers of fields, or fields with long names, selected. Could you please check the number of fields passed as well as the length of the field names used, and see if any reductions to the size of name or number of fields impacts the issue?