Quickbooks Connector Error
Hi, I am getting an error while trying to connect using Quickbooks saying- 'Account Provided is invalid'
I have scheduled weekly updates to the Quickbooks report and this week none of the reports were updated displaying the above error message. I am getting the same error even when i try to pull a new report from QB too. What may be the issue and how can i resolve this?
Thanks,
Manasa
Comments
-
Hi Manasa,
If your QB datasets were refreshing OK weekly in the past, but you're now seeing that error and are unable to create a new QB dataset, then it sounds like something on your account on the QB side may have changed. I'd sit down with one of your QB Admins and have them show you the QB user profile settings that you're using in Domo as the account credential. Make sure it's still active and able to be used by 3rd party connections. (maybe even see if you can login with that credential directly to the QB website...if that fails, then there is the problem) That's an additional permission not given to typical users of the website, so maybe it got turned off during a user audit or something.
Good luck,
Bill
0
Categories
- All Categories
- Product Ideas
- 2.1K Ideas Exchange
- Connect
- 1.3K Connectors
- 309 Workbench
- 7 Cloud Amplifier
- 10 Federated
- Transform
- 665 Datasets
- 120 SQL DataFlows
- 2.3K Magic ETL
- 827 Beast Mode
- Visualize
- 2.6K Charting
- 90 App Studio
- 46 Variables
- Automate
- 198 Apps
- 489 APIs & Domo Developer
- 97 Workflows
- 24 Code Engine
- AI and Machine Learning
- 23 AI Chat
- 4 AI Projects and Models
- 18 Jupyter Workspaces
- Distribute
- 119 Domo Everywhere
- 284 Scheduled Reports
- 11 Software Integrations
- Manage
- 145 Governance & Security
- 13 Domo Community Gallery
- 49 Product Releases
- 13 Domo University
- Community Forums
- 41 Getting Started
- 31 Community Member Introductions
- 117 Community Announcements
- 5K Archive