Domo is ready, but an error occurred during the import: State value can only be 4096 characters.

jessdoe
jessdoe Member
in Connectors

Facebook Ads Advanced connector fails during import - any one have any idea what could be causing this error?

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  • ST_-Superman-_
    ST_-Superman-_ Coach

    I did get a Product Update email from Domo this week talking about changes to the Facebook connector.  I was not able to find the article in the knowledge base, but it did say to contact Domo Support with any questions about these changes. 

     

    https://support.domo.com

     

    I think the changes took effect on Monday.  When did you first notice this issue with the connector?  


    “There is a superhero in all of us, we just need the courage to put on the cape.” -Superman
  • jessdoe
    jessdoe Member
    Answer ✓

    Thanks! Domo support resolved this Wednesday.

  • [Deleted User]
    [Deleted User] Member

    @jessdoe,

     

    Can you share with us what was done so we can share the solution in the Community?

    Thanks!

  • jessdoe
    jessdoe Member

    I'd love to know what they did to resolve it but the only information I was given was "A fix has been deployed". Prior to this fix, Domo suggested I change the number of days for which I was requesting data from 700 to 90 or less but I never tried that work around. The fix came about 3 days later.

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