Box Connector issue
I have been experiencing issues with data pulls using the Box Data connectors.
Example of error i am receiving:
We couldn't find the the Box file 'filename'. Please check your settings and try again. Note: Box can take 30 minutes before a newly uploaded file is available in certain time zones.
Anyone else experiencing this?
I have reached out to support, in which, i am informed it is not a domo issue but a box issue.
I have reached out to box, in which, i am informed it is not a box issue but a domo issue.
Anyone?
Comments
-
Box update delays aren't uncommon.
Just posted a reply on a potentially similar problem with Dropbox at this thread:
https://dojo.domo.com/t5/Data-Sources-and-Connectors/Dropbox-Connector/m-p/25760#M1565If it's been a long time since you uploaded your file, it might be either a Domo or a Box problem.
If you uploaded the file very recently and the rest of the connection properties are configured correctly, then it's probably a Box issue.
Aaron
MajorDomo @ Merit Medical
**Say "Thanks" by clicking the heart in the post that helped you.
**Please mark the post that solves your problem by clicking on "Accept as Solution"0
Categories
- All Categories
- Product Ideas
- 2.1K Ideas Exchange
- Connect
- 1.3K Connectors
- 309 Workbench
- 7 Cloud Amplifier
- 10 Federated
- Transform
- 663 Datasets
- 119 SQL DataFlows
- 2.3K Magic ETL
- 823 Beast Mode
- Visualize
- 2.6K Charting
- 86 App Studio
- 46 Variables
- Automate
- 193 Apps
- 483 APIs & Domo Developer
- 87 Workflows
- 23 Code Engine
- AI and Machine Learning
- 23 AI Chat
- 4 AI Projects and Models
- 18 Jupyter Workspaces
- Distribute
- 117 Domo Everywhere
- 283 Scheduled Reports
- 11 Software Integrations
- Manage
- 143 Governance & Security
- 11 Domo Community Gallery
- 49 Product Releases
- 13 Domo University
- Community Forums
- 41 Getting Started
- 31 Community Member Introductions
- 116 Community Announcements
- 5K Archive