How do I get free social user licenses for my team?

Chandler

MitchyMitch8

If you click the "Add Person" button at the top of Domo, any email you enter into that screen will be invited as a social user. Message me if you don't see it, as it's not turned on for everyone yet. 

 

gatormain

 

Hi @Chandler- do you know what access level you have? To invite users, you must be 'Privileged' or 'Admin' - you may want to ask your administrator. 

 

Also, I don't think social users are available until Domo Buzz is installed on your instance. I believe that is when they appeared for me. If that is the case, you should reach out to one of your Domo consultants.

 

After this last update - my 'Add Users' button changed to an 'Add to Domo' button - it's in the top right, near the navigation grid and user settings. 

 

Unknown

Hi all, Can anybody help @Chandler out? Thanks

jehat

Chandler,

Social licenses are free, and there is not a process to obtain them. You simply invite new social users to Domo and they get a license. If you have any more questions concerning this, please contact support@domo.com and reference ticket #02488824.

Joe
Domo Support

MitchyMitch8

Hi @Chandler I'm the product manager for Social users and wanted to make sure that you figured out how to do this. Let me know if you need some help ?

 

 

Chandler

Sorry for my absence. We do this just by sharing a dashboard or a card right?

MitchyMitch8

If you click the "Add Person" button at the top of Domo, any email you enter into that screen will be invited as a social user. Message me if you don't see it, as it's not turned on for everyone yet. 

 

Chandler

I notice that we don't have that button up top. Any way we can get it?

gatormain

 

Hi @Chandler- do you know what access level you have? To invite users, you must be 'Privileged' or 'Admin' - you may want to ask your administrator. 

 

Also, I don't think social users are available until Domo Buzz is installed on your instance. I believe that is when they appeared for me. If that is the case, you should reach out to one of your Domo consultants.

 

After this last update - my 'Add Users' button changed to an 'Add to Domo' button - it's in the top right, near the navigation grid and user settings. 

 

Unknown

@Chandler, did any of the above replies help you out?

Chandler

Yeah, the button to add users wasn't there before and I'm not sure what happened but it's there now. Thanks!