Data set taking hours to update

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CBlandon
CBlandon Member
in Connectors

Hi there, any idea why my dataset would take 11-12 hours to update on some occasions? The thought was that it's too large but sometimes it's updated within 2 hours. Is there anything I can do to speed up the refresh time? This is an Intuit Quickbase data source.

Best Answer

  • kamuela
    kamuela Domo Employee
    Answer ✓

    @CBlandon it would best if you opened a ticket with our support team.  Send an email to support@domo.com with as much detail as possible, including the URL of the dataset that is causing the issue, which will autmotically open a ticket for you.

     

    Thanks,

    Sam

    I am no longer with Domo. Please @mention @Millhouse for connector specific questions.

Answers

  • kshah008
    kshah008 Contributor

    Hi all,


    Can anybody help @CBlandon out?

    Thanks!

  • kamuela
    kamuela Domo Employee
    Answer ✓

    @CBlandon it would best if you opened a ticket with our support team.  Send an email to support@domo.com with as much detail as possible, including the URL of the dataset that is causing the issue, which will autmotically open a ticket for you.

     

    Thanks,

    Sam

    I am no longer with Domo. Please @mention @Millhouse for connector specific questions.

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