Import not valid on box connector


Hi there,


I'm receiving an "import not valid" error message when importing a file via a box connector.  This connector is on a scheduled daily cadence.  Oddly, when I ran the connector manually, it worked fine.


Any thoughts on what's driving the error message.  It seems pretty vague so not sure if anyone has run into this before and has any suggestions on how to resolve.


Thanks in advance.


  • kshah008
    kshah008 Contributor

    Hi all,


    Can anybody help @jeffcavallo with their question?


  • Bulloko
    Bulloko Domo Employee

    @jeffcavallo - Given that the error doesn't give you much, it might be best to actually reach out to DomoSupport and see if they can get a little more information on this.


    If you can, create a NEW DataSet, get it to fail and have DomoSupport look at that one.