Why isn't my heat map data grouping by day of week?

I am working on visualizing ticket data and created two fields: one returns the hour of the day and the other returns the day of the week. However, when I try to create a heat map, it's just listing days, and not combining them. How can I get it to combine the days of the week into columns so I can see which days and times are most common for ticket creation?
Best Answer
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Do you have any sorting applied to your card? Is your field set to some kind of aggregation like Count? It would be helpful if you could include a screenshot of your analyzer setup.
If I solved your problem, please select "yes" above
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Answers
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Do you have any sorting applied to your card? Is your field set to some kind of aggregation like Count? It would be helpful if you could include a screenshot of your analyzer setup.
If I solved your problem, please select "yes" above
0 -
ooooh sorting! That fixed my problem, thanks so much!
0
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