DOMO + Eloqua

Lyss1006
Lyss1006 Member
in Connectors

Hello all,

Has anyone had experience with the DOMO + Eloqua API connector? Do you know if it pulls contacts who have only opted into your database when selecting contacts as a field, or will it include every contact loaded into your database? We are seeing discrepancies with numbers in Eloqua and the DOMO API.

Best Answer

  • ArborRose
    ArborRose Coach
    Answer ✓

    The Domo Eloqua API connector pulls data from Eloqua using its API endpoints. When setting up the connector, you can specify which objects and fields you want to retrieve, such as contacts, campaigns, or other data.

    Contact Data and Opt-In Status

    Eloqua has different fields and attributes related to contacts, including their opt-in status. However, the API connector's behavior depends on the configuration and the specific API endpoints used:

    1. Contacts Endpoint: By default, the Eloqua contacts API endpoint retrieves all contacts in the database, unless you apply filters. This means it will pull every contact record, including those who may not have opted into your database.
    2. Filters and Query Parameters: To focus on contacts who have opted in, you would need to apply filters or query parameters. Eloqua’s API allows you to filter contacts based on specific fields, such as opt-in status. If you’re seeing discrepancies, it could be because the API query is not correctly filtering for opted-in contacts.
    3. Data Synchronization: Ensure that your data sync setup in Domo is configured to match your Eloqua filtering criteria. Double-check that the filters applied in Eloqua’s API queries are correctly set up in Domo.

    ** Was this post helpful? Click Agree or Like below. **
    ** Did this solve your problem? Accept it as a solution! **

Answers

  • ArborRose
    ArborRose Coach
    Answer ✓

    The Domo Eloqua API connector pulls data from Eloqua using its API endpoints. When setting up the connector, you can specify which objects and fields you want to retrieve, such as contacts, campaigns, or other data.

    Contact Data and Opt-In Status

    Eloqua has different fields and attributes related to contacts, including their opt-in status. However, the API connector's behavior depends on the configuration and the specific API endpoints used:

    1. Contacts Endpoint: By default, the Eloqua contacts API endpoint retrieves all contacts in the database, unless you apply filters. This means it will pull every contact record, including those who may not have opted into your database.
    2. Filters and Query Parameters: To focus on contacts who have opted in, you would need to apply filters or query parameters. Eloqua’s API allows you to filter contacts based on specific fields, such as opt-in status. If you’re seeing discrepancies, it could be because the API query is not correctly filtering for opted-in contacts.
    3. Data Synchronization: Ensure that your data sync setup in Domo is configured to match your Eloqua filtering criteria. Double-check that the filters applied in Eloqua’s API queries are correctly set up in Domo.

    ** Was this post helpful? Click Agree or Like below. **
    ** Did this solve your problem? Accept it as a solution! **

Categories